Roles & Responsibilities Guide

Household Staff Roles & Responsibilities Guide
The difference between a ‘good enough’ hire and an exceptional long-term fit often comes down to role clarity. This guide breaks down exactly how household roles differ—so you can define the job correctly before you even start your search.

This guide is perfect for families who need to decide what they actually need, before writing a job description or interviewing candidates.

What you’ll get:
• Clear breakdowns of common household roles (nanny, family assistant, newborn care specialist, household manager, Rota nanny, and more)
• Detailed responsibilities for each position, including what they do and what they don’t do.
• Insight into where roles overlap—and where they shouldn’t
• Guidance to help you scope the role realistically and competitively

A nanny can take on household manager responsibilities and family assistants may take on traditional nanny tasks. When this happens, these blurred roles can lead to mismatched expectations, resentment (by both sides), and turnover. Defining the role upfront helps you attract the right talent and set clear, sustainable expectations from day one.

You’ll walk away with a clear understanding of which role fits your household’s unique needs—and how to communicate your specific needs with confidence.