Nanny Background Checks, Reviewed by Humans

Comprehensive Screening Backed by Agency Expertise and Human‑Led Review

Screening That Goes Beyond the Database

Instant background checks pull from national databases that are often outdated or incomplete. We use them only as a starting point — then our in-house team verifies records at the court level, checks credentials manually, and conducts reference calls ourselves.

Court-level Verification

National databases tell us where records may exist. County and federal court searches confirm what's accurate and legally reportable.

Credential Verification

We manually confirm certifications and training claims — and we've caught fabricated ones.

In-house Reference Checks (Optional)

A recruiter calls references directly and asks the questions that surface reliability, experience, and character.

Choose Your Screening Level

ESSENTIAL

Best for part-time or short-term care
$ 59 Per Candidate
  • Identity & address history verification
  • Nationwide criminal database search
  • Criminal court search in the current county of residence
  • Sex offender registry search
  • Compliance review

PREMIUM

Best for full-time nannies and ongoing care
$ 129 Per Candidate
  • Everything in Essential, plus:
  • County court searches across 7-year address history
  • Federal criminal court search
  • Motor Vehicle Report (when driving is involved)
  • Manual review for accuracy and compliance
Most Popular

PREMIUM PLUS

Best for live-in, newborn care, and high-responsibility roles
$ 249 Monthly
  • Everything in Premium, plus:
  • 10-year county lookback (where applicable)
  • Multi-district federal court searches
  • Statewide criminal search (where available)
  • Civil court records search
  • Education & employment verification
  • Escalation review when needed

Families Love Hello Nanny!

Frequently Asked Questions

Do all Hello Nanny caregivers go through background screening?
Yes. Every caregiver placed through Hello Nanny completes screening matched to their role — part-time, full-time, live-in, or driving positions each have an appropriate level.

Our screening combines:

  • Identity and address history verification
  • Nationwide criminal database searches
  • Criminal court record searches in relevant jurisdictions
  • Sex offender registry searches
  • Additional checks when relevant (driving records, employment or education verification, etc.)
  • We verify records at the court level when applicable to ensure accuracy and fairness.

National criminal databases help identify where records may exist.

County courts are used to confirm details and ensure any reportable information is accurate and compliant.

Using both helps balance thoroughness and fairness.  

We don’t recommend relying on national databases alone.

They are a useful starting point, but they can include outdated or incomplete information. Court‑level verification provides clarity and protects both families and caregivers.

Lookback periods vary depending on the screening package and applicable state laws. Most packages review address history and criminal court records for 7 years, with extended options available when appropriate.

No — and they shouldn’t.

Background screening is one part of a thoughtful hiring process. It’s designed to surface relevant, legally reportable information, not to define someone by their past.

We encourage families to consider experience, agency conducted reference checks, and overall fit alongside screening results.

If reportable information appears:

  • We review it for accuracy and compliance
  • Families receive clear context, not raw data
  • Caregivers are given access to dispute processes when required

Our role is to support responsible decision‑making — not to make hiring decisions on a family’s behalf.

Hiring on Your Own? Use Our Playbook.

Screening is one step in a confident hire. Our Resource Hub gives you the same tools our recruiters use — interview guides, working trial guides, offer letter templates, and onboarding checklists.

roi of family assistant and nanny

Still Searching for Candidates?

We’ll advertise your role across trusted platforms to attract top-tier nannies, house managers, and family assistants.

An educated nanny assists a girl with her homework at a white table, surrounded by vibrant pencils and a lush plant.

Screen Your Candidate Today

Court-verified checks, human review, results you can act on.