When you want it
done for you.
The complete hire
— every step.
A dedicated recruiter
One person who knows your family, your schedule, your priorities, and what you've already tried. Not a queue. Not a chatbot. A real recruiter from start to finish.
Unlimited candidate sourcing
Access to our nationwide network plus active recruitment for your role. We pull from the right pool for your situation, not whoever happens to be looking that week.
Full vetting & screening
Premium background checks. Multiple reference calls per finalist. Recruiter-conducted interviews. Working trials coordinated and observed. We document everything.
Work agreement, drafted
A real working agreement covering schedule, pay, time off, holidays, overtime, scope, and anything specific to your household. Reviewed and ready to sign before day one.
Onboarding support
Payroll setup. W-2 guidance. First-week check-ins. The conversation you don't want to have at week three when something feels off — we have it for you, or with you.
Replacement guarantee
120 days for live-out placements. A full year for live-in and nanny share placements. If it doesn't work out, we recruit again. No second invoice.
You’d choose Concierge if any of these are true.
- You don't have time to run a hiring process — you have a job, kids, and a life.
- You've hired a nanny before and it didn't work out. You're not doing that again.
- Your role is complex — multiple kids, special schedules, travel, multiple homes, specific needs.
- You want a guarantee. If the placement doesn't stick, you don't pay twice.
- You've decided that paying for someone to handle this well is cheaper than the cost of getting it wrong.
How it Works
From first call to
first day.
You Inquire
Submit the form below or call us. We respond within one business day to schedule a consultation — typically 45 minutes — to understand your family, your role, and what's worked or not worked before.
We Scope and Contract
After the consultation, we send a detailed proposal with timing, pricing, and scope. Once you sign, your dedicated recruiter is assigned within 24 hours and sourcing begins.
We source and screen.
Your recruiter pulls from our network, runs targeted outreach, and pre-screens every candidate. You only see the ones we'd hire ourselves. Typical timeline from contract to first introductions: 1–2 weeks.
You meet finalists.
We coordinate interviews, working trials, and reference calls. We're with you in every step — joining the calls if you want us, or stepping back if you don't. You decide who to hire.
We onboard
Work agreement drafted. Background check finalized. Payroll setup walked through. First-week check-ins. We don't hand you the keys and disappear — we make sure the placement starts well.