Frequently Asked Questions
What makes Hello, Nanny!™ unique?
Hello, Nanny!™ was founded by a mom-boss and 15 year career nanny & 6 year placement specialist. We understand the needs of a career nanny and a family. With both perspectives, alongside cutting-edge technology to provide families and nannies with complete transparency and insight during their search, we are exceptionally skilled at placements that are long lasting.
What is the typical search time for a Hello, Nanny!™?
The placement process can span 1 – 8 weeks. The timeline may be extended or shortened depending on the complexity of the position and prerequisites, including but not limited to availability of qualified candidates in a given market, accessibility and availability to conduct interviews & working trials, and many other circumstances that may arise beyond our control. We strive to ensure that our placements check EVERY box and that our families never feel like they are settling. The process takes time and patience on everyone’s part, however, rest assured that it is Hello, Nanny’s!™ job and mission to identify the most qualified candidate for each family.
What if I need a Nanny Immediately?
If your family requires immediate assistance for care, Hello, Nanny!™ is skillfully positioned to supply Families with a wonderful temporary candidate that can relieve the stress of hiring at a moment’s notice. This option facilitates a guarantee and peace of mind that your family is matched with the most qualified Nanny.
As an added benefit to families, we take a proactive and assertive effort to reduce the time it takes to find your perfect match. For that very reason, Hello, Nanny!™ maintains an extensive network of skilled and qualified candidates. We are constantly scouting and vetting potential candidates to join our Hello, Nanny!™ Network for your convenience.
In the event that our candidate does not work out, what happens?
Our guarantee to you is that we will do everything possible to discover the ideal match for your family. Our thorough screening and matching procedure ensures a lasting connection, but if you feel the match isn’t right, our guarantee means we’ll go back to the drawing board to help you find what you’re searching for. With our warranties, you can be assured that your needs are met. In the event that the family-nanny agreement terminates, you can select between a 3-month or a complete 1-year guarantee for a new search. Our method is endorsed by our company, and we will always connect you with someone we are proud to recommend!
Is our nanny properly screened, how can I tell?
Our extensive Nanny screening process is approached with diligence and consists of meticulous, & intensive research. We personally ensure first-hand that our network of Career Nannies have glowing & confirmed references, proven professional experience, and clear motivations. Our technology family portal provides families full transparency into all verifications and vetting items. Families will have access to all documents as proof of vetting.
What if my nanny takes vacation or sick time?
One of the many benefits of being a client of Hello, Nanny!™ is that with us you have a trusted partner with a network of pre-vetted candidates at all times. Therefore, we are positioned to help our families fill in the gaps when their Hello, Nanny!™ needs time off.
How can I expect to benefit from working with your agency?
Hello, Nanny!™ is founded by a career nanny of 16 years and a placement specialist of 6 years. Therefore, we understand by first hand experience the needs of nannies and have an ability to position nannies so that they have the ability to have forward trajectory in their career advancement.
Does joining the Hello, Nanny!™ network cost anything?
No, not at all! Becoming a Hello, Nanny!™ is a COMPLEMENTARY service to nannies! To position yourself at your best, we recommend that all of your vetting items are current; including your most recent childcare-related references, CPR & First Aid, as well as TB, and Tdap vaccinations. We encourage nannies to fully leverage every feature of their profile as it showcases your candidacy to potential families.
Who pays me?
Upon successful placement, a family hires you directly and you will receive payment directly from your family. Hello, Nanny!™ assists you and your new family with all work agreements and contract negotiations so that clear expectations are defined, and you are set up for ongoing success in your new role.
What are the requirements to become a Hello, Nanny!™?
Legal US Citizen or visa documentation
Minimum of 3 Years of Recent Childcare Experience (At least 1 year must be as a professional nanny in a private home)
High School Diploma (College preferred)
At least 21 years of age
Have immaculate references from all former employers for past 3-5 years of employment.
Ability to take an extensive background check
Clean driving record
CPR & First Aid certified
Up-to-date TB and Tdap vaccinations
Valid driver’s license and a reliable vehicle along with insurance – for positions where driving is required
Willing to make a 1-year commitment for full-time & long-term employment
California Nannies: upon hire, Trustline certification